URGENT, Inc. SMS Terms of Service
Last updated: September 28, 2026
1. Program description
URGENT, Inc. ("we," "us") sends text messages to parents, guardians, and staff who opt in. Message types:
Program and enrollment updates
Schedule changes
Attendance and pickup notices
Event reminders
Account notifications
Replies to your questions
We do not send marketing or promotional messages.
2. Consent
You opt in by providing your mobile number and checking the SMS consent box on our enrollment or account form at www.urgentinc.org. Consent is not a condition of enrollment or of any purchase. By opting in, you confirm you are the account holder or authorized user of the number provided.
3. Message frequency
Message frequency varies by your activity and program.
4. Cost
Message and data rates may apply, according to your mobile plan. We do not charge for messages.
5. Opt out
Reply STOP to any message to unsubscribe. You will receive one confirmation message and no further texts unless you opt in again. Opting out of SMS means you will not receive these messages by text; alternative contact methods remain available through your account.
6. Help
Reply HELP for assistance, or contact us at office@urgentinc.org or 786-581-7821.
7. Carriers
Supported on major U.S. carriers. Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed.
8. Privacy
Mobile numbers and SMS opt-in data and consent are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Information is shared only with service providers that deliver messages on our behalf. See our Privacy Policy: urgentinc.org/privacy-policy.
9. Eligibility
You must be 18 or older and a parent, legal guardian, or staff member associated with an URGENT, Inc. student or account.
10. Changes
We may modify or end this program at any time. Changes will be posted on this page with an updated date.
11. Contact
URGENT, Inc., 1000 NW 1st Ave. Ste. 100 Miami, FL 33136, office@urgentinc.org, 786-581-7821