URGENT, Inc. SMS Terms of Service

Last updated: September 28, 2026

1. Program description

URGENT, Inc. ("we," "us") sends text messages to parents, guardians, and staff who opt in. Message types:

  • Program and enrollment updates

  • Schedule changes

  • Attendance and pickup notices

  • Event reminders

  • Account notifications

  • Replies to your questions

We do not send marketing or promotional messages.

2. Consent

You opt in by providing your mobile number and checking the SMS consent box on our enrollment or account form at www.urgentinc.org. Consent is not a condition of enrollment or of any purchase. By opting in, you confirm you are the account holder or authorized user of the number provided.

3. Message frequency

Message frequency varies by your activity and program.

4. Cost

Message and data rates may apply, according to your mobile plan. We do not charge for messages.

5. Opt out

Reply STOP to any message to unsubscribe. You will receive one confirmation message and no further texts unless you opt in again. Opting out of SMS means you will not receive these messages by text; alternative contact methods remain available through your account.

6. Help

Reply HELP for assistance, or contact us at office@urgentinc.org or 786-581-7821.

7. Carriers

Supported on major U.S. carriers. Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed.

8. Privacy

Mobile numbers and SMS opt-in data and consent are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Information is shared only with service providers that deliver messages on our behalf. See our Privacy Policy: urgentinc.org/privacy-policy.

9. Eligibility

You must be 18 or older and a parent, legal guardian, or staff member associated with an URGENT, Inc. student or account.

10. Changes

We may modify or end this program at any time. Changes will be posted on this page with an updated date.

11. Contact

URGENT, Inc., 1000 NW 1st Ave. Ste. 100 Miami, FL 33136, office@urgentinc.org, 786-581-7821